Although for you it’s been very much business as usual, we have been working hard to make sure you continue to receive great service from us. As part of the Chamonix Estates’ rebrand to FirstPort, you now have a new customer account number, which you should have received by email or by post. Please have this reference to hand when you contact us in future as it will make the process easier and quicker for you.
Introducing My Home
We’re pleased to let you know that you can now register to My Home, our online customer account that gives you all the information about your property wherever and whenever you need it. My Home replaces Chamonix’s Payment Portal and Property Issue Management System, so it’s important you register to continue accessing these services.
If you are currently registered for e-billing this will continue. When you first log in to My Home, you’ll have the opportunity to reconfirm your communication preferences.
Why join My Home?
Managing your property is now quicker and easier with your online account, My Home. You can:
- Pay your service charge easily and securely
- Notify us immediately of any maintenance issues and track the status in real-time.
- Receive important updates about your development
- Access all your important documents
- And much more…
Please have your customer account number to hand – this can be found in an email or a letter you should have received from us.
Need help with your My Home account? Get in touch with us.
