Contact us
My Home
To serve you better, log in to raise a repair or general enquiry via your online account.
Message us
Fill out the form below for general enquiries. Best for non-urgent enquiries.
Talk to us
Our service hours are Monday to Friday, 9am- 5pm. For emergency assistance outside of these hours, we offer 24/7 support.*
Talk to us
Customer Services
Our service hours are Monday to Friday, 9am- 5pm. For emergency assistance outside of these hours, we offer 24/7 support.* Please call the relevant number below, and you will be connected to our out-of-hours team.
FirstPort Scotland
Retirement
*Subject to your agreement.
Send us a message
Get in touch with us with your questions and queries by completing the short form below. Our friendly customer services team will get back to you within 5 working days.
Contact us by post
If you would prefer to contact us by post, please send your message to the following address: FirstPort, Marlborough House, Wigmore Place, Luton, LU2 9EX.
Raise a formal complaint
For information regarding making a formal complaint and to raise a complaint, please visit our Formal Complaints page.
Alternatively, you can send your complaint by post to our postal address above.
Moving home?
If you’re selling, recently purchased a property managed by FirstPort or re-mortgaging and have a query, please refer to our Buying and Selling help page for more information and to contact our Property Transfer team.
